Posting Times & Returns Policy

When do we post your order

• Most orders are posted within 1 working day of funds being cleared ( Monday - Friday excluding Bank Holidays )
• Postage is worked out on weight of the order
• We offer a Free UK postage option on all UK orders normally by a courier
• We offer Royal Mail 1st & 2nd & Special delivery option
• 1st class delivery - 1 to 2 business working days
• 2nd class delivery - 3 to 4 business working days
• Special delivery - next working day ( Monday - Friday ) before 1pm

UK buyers - Sometimes an order is too small or light for a courier so we will us the Royal Mail to send it with if this is the case we will tell you in the email we send to tell you the order has been posted.

International Orders

If the order weighs less than 2kg it will be sent by Royal Mail or by a international courier if it weighs over 2kg

Returns Policy

If you are not satisfied with an item you can return it for a refund (excluding ALL postage costs) within 14 days but it MUST be returned with all the original packaging UNOPENED and SEALS NOT BROKEN and in a saleable condition

You must notify us by email within 3 days of receiving the item that you are returning it and get a returns number as without this number your refund will be delayed.

Questions or Further Information

If you have any question then please send us an email using the "contact us" link. We try to answer all questions with 24 hours but during busy period or weekends / bank holidays please be patient and please do not resend your question.