Posting Times & Returns Policy

When do we post your order

• Most orders are posted within 1 working day of funds being cleared ( Monday - Friday excluding Bank Holidays )
• Postage is worked out on weight of the order

​​​​​​​UK Buyers we offer 4 different postage options with a estimated delivery time.

• Courier - Delivery within 3 to 4 business working days*
• Royal Mail 1st class - Delivery within 1 to 2 business working days
• Royal Mail 2nd class - Delivery within 3 to 4 business working days
• Special delivery - Next working day ( Monday - Friday ) before 1pm

* UK buyers - Sometimes an order is too small or light for a courier or you live in a area where the courier will charge extra cost for delivery, so we will us the Royal Mail to send it with if this is the case we will tell you in the email we send to tell you the order has been posted.

International Orders

If the order weighs less than 2kg it will be sent by Royal Mail or by a international courier if it weighs over 2kg

Returns Policy

If you are not satisfied with an item you can return it for a refund (excluding ALL postage costs) within 14 days but it MUST be returned with all the original packaging UNOPENED and SEALS NOT BROKEN and in a saleable condition

You must notify us by email within 3 days of receiving the item that you are returning it and get a returns number as without this number your refund will be delayed.

Questions or Further Information

If you have any question then please send us an email using the "contact us" link. We try to answer all questions with 24 hours but during busy period or weekends / bank holidays please be patient and please do not resend your question.